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Free shipping for orders above US$80

Posted

Since we opened our doors over 10 years ago, we have always offered free shipping on our website.

This obviously doesn't mean that shipping was free for us to ship parts to customers, but rather that the cost of the shipping was subsidized within the cost of our products.

We have used post office regular parcel shipping and EMS premium shipping for all orders above US$100, and parcel post for most orders under US$100.

Shipping via parcel post allowed us to ship low cost and lightweight items for a reasonable fee, and allowed us to keep costs low.

However, the downside is that shipments via parcel post do not have tracking numbers.

In the past few months, we have noticed an increasing amount of orders that were lost in the mail, forcing us to ship orders again and in some cases, just refunding the order even though we had shipped it out.

After long consideration, we have now decided to add a shipping cost to orders under US$80. This will be done in two tiers, US$20 shipping fee for orders from US$1~US$39, and US$10 for orders from US$40 to US$79. Orders over US$80 will have free shipping as before.

The main benefit of this is that now ALL orders will get tracking numbers, so there should be fewer lost packages.



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