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Make & Model

Site Policies

Site Policies
 
  • Because of the Covid-19 pandemic, most post offices are not accepting shipments from Korea. So, we are shipping most of our orders via UPS. Therefore, we have instituted a US$100 minimum order amount for free shipping, and for orders under US$100, there will be a shipping fee of US$25 added. The vast majority of our orders will ship via UPS or Fedex.
  • Please make sure your PayPal shipping address is the correct address for shipping because we can only ship to PayPal confirmed shipping addresses.
  • We are not able to ship to P.O. Boxes because our main shipper, FedEx does not accept shipments to P.O. Boxes. Please use a standard address for shipping.
  • Prices subject to change without advanced notice.
  • Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost.  These charges are the buyer’s responsibility as we are only charging the cost of the product and the transportation fee for your order.  You may check with your country’s customs office to determine if there will be additional costs.
  • For refunds that are as a result of the customer changing their mind about the initial order, Shark Racing will not refund the PayPal fee of 4.5%, as PayPal is no longer refunding fees for cancelled payments as of 2019.
  • For shipping regions, the US, Canada and Mexico is considered part of North America. All other countries in the Americas are part of Central or South America and will usually incur additional shipping fees. Countries such as Guam and Saipan are not considered part of the US for shipping purposes. Please contact us separately for shipping quotes to those countries.
  • For what we consider to be Asia shipping region, it will only encompass as far west as Indonesia/Malaysia/Singapore. Countries like India, Sri Lanka, and any Middle Eastern country will have to contact us for final pricing as in most cases, there will be an extra shipping fee.
  • All orders are shipped with tracking numbers, and we send out a shipping confirmation email with the tracking numbers on the day of shipment.
  • All sales are final and all products are sold "As-Is" to buyer. Some products, like body kits and some spoilers, may require modification when fitting. This is normal for fiberglass products.
  • Some items may be legal for off-road use only. Please check local statutes concerning legality and compliance. Shark Racing cannot be held responsible for any tickets or other legal consequences resulting from the use of our products. Install the products at your own risk.
  • Shortages and damages must be reported within 24 hours of receipt. Do NOT sign "package received in good condition" without first checking the contents. If a damaged product is received without signature, contact us and we will let you know the procedure for filing a claim with the shipping company, and once that is in the works, we can ship a replacement item. Please do not throw anything away, especially the packaging and box that the product was shipped in, until the situation is resolved with the shipping company.
  • Returned products must be in new and unused condition. All returns are for credit or exchange only. We do not pay freight charges incurred on return of items.
  • A restocking fee of up to 30% may be charged on returned items at the sole discretion of Shark Racing.
  • If a product becomes defective within 30 days of receiving the product, the buyer may return it for a full refund or immediate replacement. Before the refund or replacement can be sent out, we must have proof of defect. Depending on the case, proof of damage or defect can be proven by a simple photo of the damaged items. Other cases might require us to examine the product before refund can be given.
  • Returns will not be accepted for special order items or large-sized items such as body kits or spoilers. Returns will not be accepted for electrical items that have been installed, mounted or used.
  • Once a refund is approved, the maximum time it will take to show up on your credit card, or recieve a check, is 15 business days. If this time has passed, please contact SR to inform them.
  • Shark Racing assumes no liability for costs (labor or otherwise) or inconvenience incurred as a result of incorrect or mislabeled parts. It is the end users responsibility to check for fitment before installation.
  • Shark Racing assumes no liability from typographical errors or errors in pricing information which may exist on the site.
  • Shark Racing shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
 

Liability/Disclaimer

  • The Shark Racing website (www.sharkracing.com) and the materials therein are provided "AS IS". Shark Racing makes no representations or warranties, either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. 
  • You agree that Shark Racing, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Shark Racing website or its products. 
  • You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
  • All orders placed with Shark Racing (internet, mail & fax) constitutes the acknowledgement and acceptance of all conditions listed above.


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